General
Policies:
We request that children under 16 be accompanied by
an adult. No infants in the color area. Walk-Ins and
Wait Lists are available. All prices are subject to
change. Discounts, coupons and other price adjustments
cannot be combined. We are not responsible for lost
or stolen articles. Services of 2 or more must be secured
with a major credit card or gift certificate number.
Once a treatment begins, you are responsible for payment
of that service. Quiet must be observed at all time.
Reservations:
We encourage you to schedule spa appointments well in
advance, especially prior to major holidays. Please
call 619.574.7500 for
availability. All our services are subject to availability.
Appointments cannot be guaranteed for late arrivals.
Arrival & Check-In:
For your first visit to ,
we strongly encourage you to arrive at least 15 minutes
prior to your appointment time so you may have time
to fill out your Personal Profile. Returning clients,
please arrive 15 minutes prior to your appointment to
allow yourself to relax. Appointments cannot be guaranteed
for late arrivals - to be fair to all our guests and
therapists, late arrivals may not receive a full treatment
and will be billed for the full treatment.
What to Wear:
Robes, Wraps, Slippers, Towels & Linens are provided
for you at .
We encourage you to leave extra jewelry and other valuables
at home as we cannot be responsible for lost or stolen
articles. For Waxing Services you may prefer to wear
a bathing suit. Undergarments are not necessary but
can be worn if you prefer them. Our therapists are trained
to drape a sheet or towel over any part of your body
not being treated.
Medical Conditions:
We request that you disclose any medical condition and/or
prescription medications you are taking as some services
may be contra-indicated. In keeping with our commitment
to cleanliness, safety and hygiene we sterilize and
sanitize equipment for all services and treatments.
Hair Removal:
In order to make your waxing treatment more comfortable
we offer the following recommendations: hair growth
should be at least 1/4" but not longer than 1/2"
for the most effective treatment. We cannot wax clients
that are taking Accutane, Retin-A or other antibiotics
due to the increased sensitivity to your skin.
Cancellation Policy:
If you need to cancel or reschedule your appointments,
please call us at 619.574.7500
as soon as possible so we can allow those clients on
our Waiting List to enjoy our services. Please note,
we must receive at least 24 hours notice before your
scheduled appointment or you will incur a 20% cancellation
fee.
Gratuities:
Tipping is left to your discretion. If you are pleased
with your service it is customary to extend a 15% to
20% gratuity. Gratuities are not included in Gift Certificates
and/or Spa Packages and may not be paid for with Gift
Certificates or other coupons.
We accept Visa, MasterCard, Discover,
American Express, and personal checks. There is a $30.00
charge on all returned checks.
Note: All prices, services and hours of operation at
Shear Expressions Day Salon are subject to change without
notification.
The Spa is a non-smoking facility.
Cell phones and laptop computers are not permitted in
our spa.
Prices are subject to change.
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